Contact information
Support
Contact Us
Yejeon is operated by Everflow Trading LLC.
We’re here to help with order questions, shipping issues, returns, product questions, and general support. The best way to reach us is by email.
Support email: yejeon@tgideasbusiness.com
Customer Support
For questions about your order, returns, cancellations, damaged items, tracking, or account issues, contact us at yejeon@tgideasbusiness.com.
Response Time
We aim to respond within 1 to 3 business days. Response times may be longer during holidays, product launches, or high-volume periods.
What to Include in Your Email
To help us assist you faster, please include:
- your order number;
- the email address used at checkout;
- a short description of your issue; and
- photos, if you are reporting damage, incorrect items, or a product issue.
Common Topics We Can Help With
- order status and tracking updates;
- address corrections before shipment;
- returns and refund requests;
- damaged, defective, or missing items;
- product questions before purchase; and
- payment or checkout-related concerns.
Before You Contact Us
For faster answers, you may also want to review our FAQs, Shipping & Delivery Policy, and Return & Refund Policy.